Terms and Conditions
Assignment of Benefits
Partner Laboratories: I hereby authorize District Urgent Care’s partner laboratories such as, Quest Diagnostics, its subsidiary, and affiliated receiving and/or performing laboratories (collectively herein, "Laboratory") and/or its authorized agents, to run the specified tests on the specimens/samples and agree to the terms and conditions https://www.questdiagnostics.com/home/privacy/. I understand that as a courtesy, Laboratory and/or its authorized agents will make every reasonable effort to obtain insurance reimbursement for ordered tests. I understand that I am making an assignment of my insurance plan benefits to Laboratory and/or its authorized agents. I also authorize the release of any information contained in my records that is needed to file and process insurance or medical plan claims, to pursue appeals on any denied or partially paid claims, for legal pursuit as to any unpaid or partially paid claims, or to pursue any other remedies necessary in connection with the same. Bill to my insurance: I understand that if my insurance company pays me directly for services rendered by Laboratory, I am responsible for forwarding such payment to Laboratory.
Physician Oversight: I hereby authorize and direct clinicians for District Urgent Car, (“Providers”), their subsidiaries, and affiliated physicians and medical staff to administer and interpret a viral COVID-19 test or a serological test to detect COVID-19 antibodies.
I understand that as a courtesy, Provider and/or its authorized agents will make every reasonable effort to obtain insurance reimbursement for consultations and visits. I understand that I am making an assignment of my insurance plan benefits to Provider and/or its authorized agents. I also authorize the release of any information contained in my records that is needed to file and process insurance or medical plan claims, to pursue appeals on any denied or partially paid claims, for legal pursuit as to any unpaid or partially paid claims, or to pursue any other remedies necessary in connection with the same. Bill to my insurance: I understand that if my insurance company pays me directly for services rendered by Providers, I am responsible for forwarding such payment to Providers.
COVID -19 TESTING AUTHORIZATION
Please do not use our services until you have first read this COVID-19 Testing Authorization and Consent and subsequently made an informed decision that our services are right for you.
BACKGROUND ON OUR SERVICES: District Urgent Care, together with our affiliated laboratories, is pleased to facilitate COVID-19 testing. This includes the performance of testing by various means (including nasal swab specimens) by individuals who have opted-in for COVID-19 testing (hereinafter “COVID-19 testing”). Following processing of tested specimens, we will notify you of COVID-19 testing results.
CONSENT TO COVID-19 TESTING: You hereby agree to undergo COVID-19 testing in accordance with the instructions provided to you, including cooperation with all healthcare professionals and personnel to collect an appropriate specimen safely and effectively. You agree to comply with all instructions provided to you related to administration of the COVID-19 testing kit. You further acknowledge that the COVID-19 testing kit is available as a result of the U.S. Food and Drug Administration’s Emergency Use Authorization (“EUA”) process under section 564 of the Federal Food, Drug, and Cosmetic Act. EUAs make available diagnostic and therapeutic medical devices to diagnose and respond to public health emergencies by allowing unapproved medical products or unapproved uses of approved medical products to be used in an emergency to diagnose, treat, or prevent serious or life-threatening diseases or conditions caused by chemical, biological, radiological and nuclear threat agents when there are no adequate, approved, and available alternatives. As a result, the COVID-19 testing kit is subject to certain limitations. You understand that as with any type of medical or health related test, procedure or treatment, certain risks apply. COVID-19 testing risks include the risk of injury as the result of administering the test; the risk of improper administration; and inaccurate test results.
In addition to the foregoing, you acknowledge the following:
RISKS OF DISCOMFORT: Testing may involve discomfort, including pain, tearing up, and/or triggering a gag reflux.
RISK OF INACCURACY: There is a risk the test will result in a false positive or false negative result, and a positive or negative test result does not mean there are no additional possible adverse health conditions or outcomes I may experience.
RISK OF EXPOSURE: Being present in the same space as others, despite my own efforts and those of the health professionals working with me, may increase the risk of my exposure to COVID-19 and the novel coronavirus (SARS-CoV-2). Even following best practices, it is possible for me and Provider personnel to be unaware that we are contagious even without symptoms, raising the possibility of infection. I am aware that exposure to COVID-19 can result in severe illness, intensive therapies, extended intubation and/or ventilator support, life-altering changes to my health, and even death.
RISK OF DISCLOSURE: The U.S. Centers for Disease Control and Prevention and the Los Angeles County Department of Public Health requires the Provider and the laboratory processing my specimen to report my test results, whether positive or negative, to my local public health authority. In addition to the test results, District Urgent Care will report certain personal information, not limited to, my age, sex, ethnicity, and zip code. You understand that although District Urgent Care implements a wide range of administrative, physical, and technical safeguards to protect health information and comply with HIPAA, it cannot guarantee the privacy and confidentiality of all health information. For more details, please review our Notice of Privacy Practices.
SEEK OTHER SOURCES OF CARE FOR OTHER HEALTH NEEDS: Please note that District Urgent Care does not take direct responsibility for your health or care beyond facilitating needed testing. Our services are limited to COVID-19 testing. The physicians who order tests are not your doctors for any other purposes. You need to seek other sources of care for your healthcare needs, including to examine any other health issues you may experience and to treat you for COVID-19 or any other conditions you have.
TESTING LIMITATIONS: I understand the Test is available as a result of the FDA’s Emergency Use Authorization (“EUA”) under Section 564 of the Federal Food, Drug, and Cosmetic Act. The EUA’s make available diagnostic tests to diagnose and respond to public health emergencies by allowing unapproved medical products or unapproved uses of approved medical products to be used in an emergency to diagnose, treat, or prevent serious or life-threatening diseases or conditions caused by chemical, biological, radiological and nuclear threat agents when there are no adequate, approved, and available alternatives. As a result, Testing may be subject to certain limitations as set forth in this Informed Consent.
NOT FOR EMERGENCIES: District Urgent Care does not provide healthcare on an emergency basis anywhere at any time and is not a substitute for your physician. Please do not delay seeking care from in a medical emergency or in place of your doctor. In an emergency, dial 911 or go to a hospital emergency department.
NOT FOR TRAVEL: Please keep in mind that due to the fluctuating nature of testing needs and the increased pressure on our partner labs, we do not guarantee nor obligated to provide documentation for travel purposes.
RIGHT TO DECLINE CLIENT: Please understand that District Urgent Care reserves right to refuse to provide collection kits, if, in District Urgent Care’s judgment, you are not a good candidate for our services.
AGREEMENT TO ANSWER THE ONLINE QUESTIONAIRE TRUTHFULLY AND USE SERVICES HONESTLY: You accept the responsibility to provide full and truthful answers to all questions and, when requested, to provide all other data in the most accurate form possible.
If you do not understand anything in this Consent, do not proceed. If you go forward with the COVID-19 testing, we will assume that you understood and were able to discuss your questions and concerns to your satisfaction.
COVID-19 INFORMED CONSENT: By clicking that I have read and agree to this informed consent, I hereby acknowledge that I have been advised of the above risks, benefits, and alternatives identified below with respect to COVID-19 testing and the current pandemic-related changes to treatment and care. I have had the opportunity to discuss the risks identified below, to questions, and receive answers to my satisfaction. By signing below, I hereby authorize and direct the provider to administer COVID-19 testing.
I hereby hold harmless, release, and forever discharge District Urgent Care’s and all health professionals involved in my testing from all claims, demands, and causes of action that I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of any problems associated with COVID-19 testing.
Data Sharing: When booking a test with a prepaid discount code created by your employer or supervisor you consent for the data to be shared with your employer including any medical results or other health information related to the delivery of service. If you do not consent for your results to be shared with your employer or supervisor yet still want to use the pre-booked test, please reach out to firstname.lastname@example.org.
Once we receive a positive PCR test we will text or call you with your result based on the information you have provided on the submission.